buying This elegant executive pen writes incredibly smoothly and makes a wonderful gift. The cap screws off and can screw on to the opposite side of the pen. It will sit in your hands very nicely and is very well balanced. The bottom of the pen where it is held between the fingers is a little thinner than the rest of the pen for that easier grip. All wood pens are turned to perfection on a Delta Lathe using a High speed steel chisel and a scraper. They are then sanded down to 1500 grit, and finished with Aussie Oil which is a friction oil that adds a protective layer on the outside while adding color depth to the grain and allowing the texture of the grain to still be felt.
****THIS IS A MADE TO ORDER PRODUCT*****
No two pens will be exactly the same, each product is unique to each buyer.
Valenzawood wants you to be 100% satisfied with any purchase you make from our Etsy Shop. All pen components (not including ink) come with a Lifetime Warranty from manufacturer defects. Contact us if you have any problems. If you are not completely satisfied with your purchase, you may exchange it within 15 days of the item arriving. If there is any defect in your item that wasn't there when we sent it out, we will promptly make a new replacement, upon getting the original back. In order to grow as a company, we may ask what was wrong with the product, so we know how to better serve you and all of our valued customers in the future.
When you shop at Valenzawood, your satisfaction is always guaranteed. In the event you do need to exchange an item you purchased from us, we want to make it as easy as possible. Just email our Customer Service department at nick [!at] valenzawood.com or contact us via Etsy app if you are exchanging an item.. You will be issued a return authorization number (RMA) which must appear on the outside of your return carton.
*RETURN POLICY*:
Items being returned for a refund must be packed in the original box.
Include a copy of your invoice.
Clearly state the reason for your return in writing.
Items being exchanged for an identical item, must be in re-saleable condition, packed in the original box with a copy of your invoice. A full exchange will be remitted within 30 days of our receipt, subject to our inspection of the product.
Please have your invoice handy when contacting us.
All refills can be found on Amazon or any common office supply store.
Please visit https://www.valenzawood.com/wood-types for picture of the different types of wood you can have it made out of (instead of Black Walnut)
Product code: Black Walnut Pen, Crotch Wood, Gunmetal Hardware with Gold Trim, Black buying Ink, Twist Cap Rollerball Pen